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STAX Burgers - Westfield Stratford

american • ££

4.5Rating
304Reviews
5/5FSA Rating
FSA Rating
5/ 5
8.0
BIL Score
✓ Verified
Outstanding
Weighted score blending Google, TripAdvisor, FSA, and editorial signals
Detailed Breakdown
ambience
4.2
value
3.6
cleanliness
4.0
service
2.4
experience
3.5
Best in London Score
Google: 60% • Reviews: 20% • FSA: 20%
4.5Google
304 Google reviews

About

Located in Newham, this american restaurant offers a distinctive dining experience with a 4.5-star rating based on 304 reviews. The restaurant maintains a 5/5 Food Standards Agency hygiene rating and offers ££ pricing. The restaurant provides a welcoming atmosphere for both casual diners and special occasions, combining quality food with excellent service. With its commitment to quality and customer satisfaction, this establishment has become a popular choice among locals and visitors alike.

What People Say

4.5Google Reviews
Based on 304 reviews
🏥5/5FSA Hygiene Rating
Food Standards Agency hygiene inspection
Best of London Score
Our proprietary rating combines Google reviews (60%), review quality (20%), and FSA hygiene (20%) to give you the most comprehensive assessment of London's dining scene.

Opening Hours

Monday11:00 AM – 11:00 PM
Tuesday11:00 AM – 11:00 PM
Wednesday11:00 AM – 11:00 PM
Thursday11:00 AM – 11:00 PM
Friday11:00 AM – 12:00 AM
Saturday11:00 AM – 12:00 AM
Sunday11:00 AM – 11:00 PM

Price Per Person

£25 - £50Moderate

Estimated price per person for a typical meal including starter, main, and drink

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What People Say

Thomas Hutchinson
2 months ago

Whilst heading to London Stadium for an event we were seeking somewhere to get food quickly. The menu seemed great so we ordered and were told that it would take about 10 mins to make and that they would call out when our order was ready. I said that we would be at the tables 10-15 yards in front of the van, out of the rain- he said that would be fine. Both our burgers were well made and tasty, and the fries were delicious. The price was competitive for the area. The only let down was the service regarding collecting our order. I stood within view about 15 yards from the van and watched as other customers who had ordered after us were signalled over to collect theirs. After about 25 mins I came up to ask if ours was ready to which the server in a disgruntled manner said he had already called out to us. Even though I was wearing a distinctive hat he had not beckoned to me (as he had to other customers) and if he called out the burger menu names it was not audible at 15 yards away. What would make this a 5 star review next time would be an improvement notifying customers the order is ready- either saying please stay close to the van due to not being able to remember customers/say orders loudly or changing to a system that has order numbers that can be clearly said or displayed once they are ready to collect.

Honest Reviews
4 months ago

I tried the beef loaded brim box, in all honesty it was that bad. However it was not worth £8.95, especially since it came in a small bowl. The fries were nice but didn’t have any salt on them, but it was alright because they gave me a generous amount of cheese which didn’t make me miss the salt. The mince also didn’t have any salt on it, or seasoning to be honest, but that wasn’t my problem with the mince. My problem was the fact that it was burnt and hard, and not just some but majority of the beef was burnt and hard. The bbq sauce was amazing I really loved it. I had the yellow square cheese and extra cheddar cheese on top, the amount of cheese was good and made the meal that much better. It doesn’t leave you full and I don’t think I’ll order from here again due to it being overprice. The staff, were nice but one of them (the man) also had a bit of attitude. I tried the loaded brim box, in all honesty it was that bad. However it was not worth £9.95, especially since it came in a small bowl. The fries were nice but didn’t have any salt on them, but it was alright because they gave me a generous amount of cheese which didn’t make me miss the salt. The mince also didn’t have any salt on it, or seasoning to be honest, but that wasn’t my problem with the mince. The bowl the food was served in was nice and I really appreciate that they still do plastic cutlery, as I have been suffering out here with all the rubbish wooden cutlery. Overall it wasn’t bad, but definitely not worth it.

Ruhel Amin
5 months ago

The brim box is delicious! But £8.95 for small bowl is annoying. Used to be £7.95 and even then it was too expensive for the amount of food. Service is top, very good customer service and they were quick to serve

Raheem Hussain
a month ago

Great staff, great food. The stax box was absolutely amazing. Must have if you’re ever in Westfield Stratford.

John FX
a year ago

BRIM is expanding big style and with a strong quality focussed vibe through its marketing materials and a decent local following i had to check it out. We will start with the fries: Despite being a sweet potato fries fan, which are on offer I decided to opt for regular cheese fries. Because I love cheese and I know most people will go for regular type potato fries. At this price point I was a bit disappointed. The fries themselves were pretty basic and cheap feeling. Certainly okay, but not noteworthy. No where near as good as Five Guys on a good day. The cheese sauce was also cheap and way worse than a Shake Shack cheese fries sauce. 10p of materials for £1 price uplift and whilst pleasant enough, did not feel like good value. Let’s talk about the burger. They have a fun concept that any burger type can be ordered with either single patty at 4oz, 2 patties at 8oz or 3 at 12oz. They even have a crazy 5 patty burger for an unnecessary 20oz = 566g of beef. I had the Brim burger in the 12oz version which gives you 3 patties and I believe 3 cheese slices, but it was pretty melty and seemed like less cheese overall than a regular Five Guys 2 patty burger. The pickles were reasonable. But the sauce was a little bit jammy and sweet for my taste. The beef quality was good and the fat and salt content hit the burger spot very well. I will add that if you hang around the van whilst they are cooking your burger, you get to swirl quite literally in the delightful aromas of the beautiful beef you are about to consume. Also although the beef is apparently not frozen, it is cooked to well done. Nothing rare here today… But for me, the overall balance of the burger, although the beef is very good, and the sub-standard fries in this market will not be able to persuade me away from the ever trustworthy and reliable Five Guys, particularly when you factor the peanuts into the equation at their non-mall venues. The guys serving were great, although it did take a while for the food to be ready.