From the moment I walked in, I was met with rudeness and a complete lack of care from the staff. The man at the counter couldn’t be bothered to greet or even acknowledge customers properly, it felt like serving people was a burden to him. When I went to place my order, I was rushed aggressively despite clearly trying to browse the menu. I finally settled on a 1/4 grilled chicken with rice in the hot flavouring — which was displayed as roughly £6 — but when I checked the screen, I saw he was charging me over £11. When I politely pointed this out, I realised he had rung up a whole chicken instead. No apology, just an annoyed grunt as he changed it. Already not a great start. After paying, I wasn’t told how long the food would take, wasn’t given a number, wasn’t told to wait — nothing. I just stood there confused, hoping I wasn’t forgotten. At least in most takeaways you get some basic communication. After about 10 minutes, I saw a seat open up and sat down. While walking to my seat, I saw an older lady finally getting her order — but what was strange was that she’d clearly been waiting for a while, and all she received was a hot wings meal straight from the hot holding oven. If the food was just sitting there, what exactly was she waiting for all that time? Anyway, I ended up waiting a total of over 40 minutes for my order — during my one-hour break. I kept looking at the staff hoping to catch someone’s attention, but they were too busy chatting with their friends behind the counter. Finally, after about 45 minutes, the guy calls me over — only to ask why I took so long!? He never called my number, never shouted my name, nothing. He simply left my food somewhere behind the till and forgot. The interaction was rude and dismissive, and by then I was just trying to eat quickly before my break ended. But the worst part? The food was awful. I received chips instead of the rice I ordered, and they were cold, soggy, unseasoned, and frankly just sad. No salt included, and the bag only had one tiny ketchup packet. When I politely asked for more, the same rude staff member said, “You only get one” — like I was asking for a gold bar. The chicken thigh was also cold. The “hot” sauce I requested was nowhere to be found. Instead, it looked and tasted like the lemon and herb one — which had already solidified into a congealed mess on top of the meat. There was no spice, no flavour, just a cold, dry piece of chicken slapped onto the plate like an afterthought. I didn’t even have time to complain properly because my break was nearly over. So I left, still hungry, still annoyed, and honestly just disappointed that I wasted my money and time here. There are plenty of better options in the 5 Continents food court nearby — far better service, actual respect for customers, and food that’s edible and served with care. This place? A complete disgrace. Do yourself a favour and eat literally anywhere else.

I ordered the Smashed beef burger (buy 1 get 1 free) through Ube. The pattie/burger was dry, and it took nearly an hour for the food to be ready. The only positive was that chips were hot and chrispy.

The sauce on the hot grilled wings was next level flavour! So good. Very friendly staff at this place. It's essentially a stall in a sort of mini food-court. Great atmosphere. I loved it. If I was local, I'd go here every day.

I was waiting for my loaded box for about 40 minutes, and when I went up to the guy in the register he said that he didn't prepare my food yet and might have accidentally given it to someone else, I then had to wait another 10 minutes for the order. So in total, it took them about 50 minutes to prepare my food and give it. Food was good but they made the prices more expensive for less food. My box barely had any fries and the smallest chicken wings in the world. The burger was decent-ish, the best thing about the whole order was the drink that they didn't make (it was the pepsi can drink).

Hardies Peri Peri offers delicious food at a very reasonable price, and the staff provide excellent service with a friendly attitude. Great value for money and a place I’d definitely recommend.